Our practice encourages feedback, both appreciative and complaints, as we are constantly striving to improve the
services we provide doctors.

We aim to provide high quality facilities and services to doctors, and your doctor is committed to providing you with exceptional care, we appreciate that complaints may arise. Please feel free to talk to your doctor or the Manager to raise your concerns. Feedback/Complaint forms are available at Reception. Your complaints will be dealt with in a courteous and understanding manner. 

If you feel that your complaint has not been resolved or handled appropriately, please feel free to file a complaint with the NSW Health Care Complaints Commission at the contact details below:

www.hccc.nsw.gov.au/Complaints

ph: 1800 043 159